EC Container 5
Web Event: Rescheduled to 11/1 @ 1 PM
Oct/31/2012
Resecheduled due to weather: 2012 RIS/EKN Research Study: Top Ten Trends Driving Cross Channel Success Read More...
New Date & Time: 10 Takeaways from the 2012 RIS/EKN Cross-Channel Tech Trends Study
Oct/10/2012
New Date & Time: The 2012 RIS/EKN Cross-Channel Tech Trends Study reveals that the future of omni-channel retail is rapidly unfolding. By the time the Christmas season is in full swing many advanced omni-channel technologies and strategies will be fully deployed by a growing base of aggressive retailers... Read More...
OneView wraps a successful trip the the RIS CCRES
Oct/05/2012
Thanks to all we met and conversed with at this year’s RIS News Cross Channel Retail Executive Summit.
RIS put on a fantastic event and we were thrilled to spend time with key retailers. Duane Keys, O’Reilly Auto Parts, gave an excellent presentation on Endless Aisle. Looking forward to seeing you all at the next event.
RIS put on a fantastic event and we were thrilled to spend time with key retailers. Duane Keys, O’Reilly Auto Parts, gave an excellent presentation on Endless Aisle. Looking forward to seeing you all at the next event.
Mobile POS Interactive Panel Now On-Demand
Sep/21/2012
On Demand: Take Control of the Customer Experience through Mobile POS (click to view on-demand)
Panelists:
Joe Skorupa, RIS News Editor-in-Chief
Deena Amato-McCoy, Research Analyst @ Aberdeen Group
Linda Palanza, COO @ OneView Commerce
Description:
One of the unique benefits of mobile POS is that it penetrates the critical realm of direct customer experience. This extends mobile POS far beyond its roots of line busting and managing transactions. This larger role is demonstrated in a recently released RIS custom research report that finds retailers are adding mobile POS to stores to better engage with shoppers - the number one reason cited.
In this webinar you will learn how retailers are deploying mobile POS to aid shopper communication, help make better point-of-service decisions, solve customer problems, and a variety of other in-store services only found on the Web.
Key findings in the study examined in this session include:
Panelists:
Joe Skorupa, RIS News Editor-in-Chief
Deena Amato-McCoy, Research Analyst @ Aberdeen Group
Linda Palanza, COO @ OneView Commerce
Description:
One of the unique benefits of mobile POS is that it penetrates the critical realm of direct customer experience. This extends mobile POS far beyond its roots of line busting and managing transactions. This larger role is demonstrated in a recently released RIS custom research report that finds retailers are adding mobile POS to stores to better engage with shoppers - the number one reason cited.
In this webinar you will learn how retailers are deploying mobile POS to aid shopper communication, help make better point-of-service decisions, solve customer problems, and a variety of other in-store services only found on the Web.
Key findings in the study examined in this session include:
- Mobile POS deployment momentum is surging with unprecedented speed as 13.7% of retailers report they are either fully deployed in all stores, partially deployed in stores or piloting. One quarter (24.1%) have budgets in place to begin testing by the end of 2012. And another 31% say they will begin testing in 2013.
- Top functions retailers are adding to mobile POS deployments include inventory/product lookup, accessing store website and inventory audit.
- Initially more than half of retailers plan to add 1-2 mobile devices per store, but long term more than 40% say they will add 3-5.
- After a mobile POS rollout, nearly a third of retailers say they will remove 2-3 fixed POS stations per store. Nearly one quarter say they will remove more than three fixed POS stations.
Latest Events & Research
Aug/30/2012
Download New Research and Register for Upcoming Events:
Report: The Mobile POS Effect
As a direct link to the shopper mobile POS has an impact far beyond transactions. Download this new research from RIS News today.
Webinar: Take Control of the Customer Experience through Mobile POS
Date & Time: 9/18/2012 2:00:00 PM (EST)
Duration: 45 Mins
Description:
One of the unique benefits of mobile POS is that it penetrates the critical realm of direct customer experience. This extends mobile POS far beyond its roots of line busting and managing transactions. This larger role is demonstrated in a recently released RIS custom research report that finds retailers are adding mobile POS to stores to better engage with shoppers - the number one reason cited.
In this webinar you will learn how retailers are deploying mobile POS to aid shopper communication, help make better point-of-service decisions, solve customer problems, and a variety of other in-store services only found on the Web.
Key findings in the study examined in this session include:
Event: RIS News Cross Channel Executive Summit
October 3-5, 2012, Westin Riverwalk, San Antonio, Tx
Boost Sales and Customer Satisfaction with Endless Aisle Orchestration
Duane Keys, Director of Application Development, O’Reilly Auto Parts
Report: The New Point-of-Service (POS): The Core of the Retail Store
Deena Amato-McCoy, Aberdeen Group Retail Research Analyst
Point-of-sale (POS) is undergoing an evolution, not just in functionality but also in configuration. In the era of mobility and connected devices, POS has become a critical component of retailers' customer engagement strategies and that is having an enterprise-wide impact. For instance, retailers are incorporating POS functionality that enables them to directly interact with shoppers via loyalty and promotional programs, creating a seamless bridge between the company's multiple retail channels. In fact, 42% of retailers reported they were moving beyond simple transaction processing and integrating POS systems with marketing, merchandising, inventory and customer relationship management (CRM) data to offer a personalized, unique, and interactive experience for their consumers.
Report: The Automated Store: The Key to Customer Engagement
Deena Amato-McCoy, Aberdeen Group Retail Research Analyst
Report: The Mobile POS Effect
As a direct link to the shopper mobile POS has an impact far beyond transactions. Download this new research from RIS News today.
Webinar: Take Control of the Customer Experience through Mobile POS
Date & Time: 9/18/2012 2:00:00 PM (EST)
Duration: 45 Mins
Description:
One of the unique benefits of mobile POS is that it penetrates the critical realm of direct customer experience. This extends mobile POS far beyond its roots of line busting and managing transactions. This larger role is demonstrated in a recently released RIS custom research report that finds retailers are adding mobile POS to stores to better engage with shoppers - the number one reason cited.
In this webinar you will learn how retailers are deploying mobile POS to aid shopper communication, help make better point-of-service decisions, solve customer problems, and a variety of other in-store services only found on the Web.
Key findings in the study examined in this session include:
- Mobile POS deployment momentum is surging with unprecedented speed as 13.7% of retailers report they are either fully deployed in all stores, partially deployed in stores or piloting. One quarter (24.1%) have budgets in place to begin testing by the end of 2012. And another 31% say they will begin testing in 2013.
- Top functions retailers are adding to mobile POS deployments include inventory/product lookup, accessing store website and inventory audit.
- Initially more than half of retailers plan to add 1-2 mobile devices per store, but long term more than 40% say they will add 3-5.
- After a mobile POS rollout, nearly a third of retailers say they will remove 2-3 fixed POS stations per store. Nearly one quarter say they will remove more than three fixed POS stations.
Event: RIS News Cross Channel Executive Summit
October 3-5, 2012, Westin Riverwalk, San Antonio, Tx
Boost Sales and Customer Satisfaction with Endless Aisle Orchestration
Duane Keys, Director of Application Development, O’Reilly Auto Parts
Report: The New Point-of-Service (POS): The Core of the Retail Store
Deena Amato-McCoy, Aberdeen Group Retail Research Analyst
Point-of-sale (POS) is undergoing an evolution, not just in functionality but also in configuration. In the era of mobility and connected devices, POS has become a critical component of retailers' customer engagement strategies and that is having an enterprise-wide impact. For instance, retailers are incorporating POS functionality that enables them to directly interact with shoppers via loyalty and promotional programs, creating a seamless bridge between the company's multiple retail channels. In fact, 42% of retailers reported they were moving beyond simple transaction processing and integrating POS systems with marketing, merchandising, inventory and customer relationship management (CRM) data to offer a personalized, unique, and interactive experience for their consumers.
Report: The Automated Store: The Key to Customer Engagement
Deena Amato-McCoy, Aberdeen Group Retail Research Analyst
- Fifty-seven percent of retailers report that evolving customer sales preferences are their top business pressure.
- Currently, 60% of retailers cite that combined legacy IT and retail operations are still slowing automation efforts.
- Yet, 42% of retailers reported that a lack of mature store IT assets and associated business processes was the biggest issue miring integration strategies.
Closing out a Successful NRF12
Jan/17/2012
NRF12 draws record crowds, OneView launches the Enactor Commerce Platform. Read More...
OneView @ NRF12
Dec/26/2011
Schedule a booth visit at NRF 2012 | Booth 120 | January 16-17, 2012
Read More...
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On Demand: RIS News/OneView Web Event
Nov/11/2011
Now Available: On Demand Replay
Review this roundtable discussion on Next Generation Point of Sale -- What are the options and what does it provide. Includes key data points from current RIS News POS research study on the challenges, trends and drivers of the POS refresh cycle. Read More...
Review this roundtable discussion on Next Generation Point of Sale -- What are the options and what does it provide. Includes key data points from current RIS News POS research study on the challenges, trends and drivers of the POS refresh cycle. Read More...
Live RIS News Web Event @ 2PM Today
Nov/08/2011
November 8, 2011 @ 2 PM — Key data points from current RIS News POS research study on the challenges, trends and drivers of the POS refresh cycle. Read More...
RIS News Web Event — Next Gen POS: Synching With Shopper Demand & Emerging Technologies
Nov/06/2011
November 8, 2011 @ 2 PM — Key data points from current RIS News POS research study on the challenges, trends and drivers of POS strategy going forward. Read More...
Winning the POS Arms Race
Oct/20/2011
On Demand Download: 5 Key Takeaways from 5th Annual Cross Channel Study
Oct/20/2011
Access the on-demand download from this week’s web event on the 5th Annual RIS News/RSR Research Cross Channel Tech Trends Study for Retail. Read More...
RIS News Cross Channel Webinar -- Register Today
Oct/11/2011
Register today for next week’s cross channel research webinar. Join us to hear the latest trends in the drive for cross channel synchronization in retail. Read More...
2011 RIS News 5th Annual Cross Channel Study
Sep/27/2011
OneView Commerce Announces Title Sponsorship of the 2011 Tech Trends Cross Channel Research Study & Webinar, presented by RIS News and RSR Research — 10/18/11 @ 2 pm Read More...
Join Enactor Americas @ NRF 2011
Nov/20/2010